Shipping policy

OVERVIEW

Operated by DrinksBoat, this website specializes in women's tank tops. By visiting or purchasing, you agree to these Terms of Service, which we may update on our site. Continued use confirms acceptance of changes.

SECTION 1 USE TERMS

  1. Eligibility
    • You must be of legal age in your residence or an adult authorizing minor dependents to use the site.
    • Prohibited to use products for illegal purposes or violate local laws (including copyright laws).
  2. Conduct Restrictions
    • No transmission of viruses or malicious code; violations result in immediate service termination.

SECTION 5 PRODUCT POLICIES

  1. Product Details
    • All tank tops list fabric composition (e.g., 60% cotton + 40% modal) with care label photos and stretch test videos. Color variations may occur; refer to model styling videos.
    • Sizes: XS-L (XL-3XL for select styles), with Tank Top Size Guide (highlighting bust, length, strap spacing measurements).
  2. Inventory Limits
    • Designer collabs and lace/embroidered styles: 2 pieces/account; basic styles (e.g., solid camis): 5 pieces/account to prevent bulk buying.

SECTION 6 SHIPPING POLICY

  1. Shipping Rates
    • Free shipping (ZTO/YTO, 48h dispatch) for orders over ¥299; ¥10 below ¥299. Remote areas (Xinjiang, Tibet) add ¥15 (auto-calculated).
  2. Shipping Guarantee
    • One-time shipping fee (including returns). For non-quality returns, customers pre-pay shipping, reimbursed within 24h after inspection.

SECTION 7 RETURN & REFUND

  1. Return Terms
    • No-Reason Returns: 15 days from receipt, unworn, unwashed, with intact tags and no stains (avoid stretching straps when trying on).
    • Quality Issues: Non-human defects (loose seams, missing beads) require clear photos.
  2. Fees
    • No restocking fee. Refund = paid amount + initial shipping - customer-prepaid return shipping.
  3. Special Items
    • Customized items and clearance products (marked "non-returnable") only qualify for quality-related returns.

SECTION 13 DISCLAIMER

  • Damage from improper washing (e.g., machine-washing wool) is not covered.
  • Decorative accessories falling off within 30 days get free repair; paid service applies after 30 days.

SECTION 20 CONTACT US

  • Email: support@drinksboat.shop (24h response for orders/returns)
  • Phone: +1 720 220 7600 (Mon–Sat 10:00–17:00 PST, press 1 for sizing, press 2 for returns)
  • Live Chat: Floating widget (9:00–21:00 daily, Chinese/English)